Terms & Conditions
The general rules and guidelines below are intended to help define how we work with our clients and the obligations of each party;
Providing Standard Media
These Standard Terms assume that all text is provided by the Client in digital format eg as text files via floppy disc, CD or email. All photographs and other graphics should be provided in high quality print suitable for scanning or in digital formata as .gif, .jpeg, .bmp, .tif, .psd, .eps, .ai or editable fla format. Other forms of media may be subject to necessary conversion work and will be invoiced accordingly.
Permission and Copyright
The Client must obtain all the necessary permissions and authorities with respect to the use of all copy, graphic images, registered company logos, names and trademarks or any other supplied material. Every contract for page design and placement shall be regarded as a guarantee by the Client to Mirage Web Designs that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.
This Agreement recognises that code elements used in creation of web pages or media for the client may be based upon techniques and pre-developed code that is property of Mirage Web Designs or one of its contractors. This code is licensed to the Client for a one-time fee and is limited to the installation and use by the Client only on the one web site or web sites defined in the contract. All such code is owned by Mirage Web Designs and may not be distributed, modified or re-licensed without the prior written consent of Mirage Web Designs.
Access to Web Space
In order to install the web design we require read/write access to the Client’s web space. The web space should ideally be accessible via FTP.
Right To Remove
The Client agrees to give us the right to remove any installed web designs if the client is found in breach of the terms of this agreement. This right to remove may be invoked by, for example, violation of the code licensing agreement or failure to pay any fees duly assessed and invoiced.
All designing/hosting/maintenance fees are/shall be payable 28 days after date of invoice (unless otherwise agreed).
Subsequent site Alterations
We cannot accept responsibility for any alterations to installed and functioining web source code by a third party. Such alterations include, but are not limited to additions, modifications, or deletions.
Cancellation of orders may be initially made by telephone, but must be confirmed in writing by e-mail or letter. The Client will be invoiced for authoring work completed to the date of first notice of cancellation for payment in full within 28 days. The full invoiced amount of the order must be paid if the cancellation is not received in writing within 10 working days.
The Client acknowledges and agrees that we cannot guarantee the absence of service interruptions caused by Acts of God or other circumstances beyond its control including, but not limited to, telecommunications problems.
Acceptance of Terms and Conditions
The placement of an order or contract with Mirage Web Design will be regarded as an acceptance of all the above terms and conditions. Orders may be placed, in the first instance, by telephone or e-mail and must be confirmed in writing by e-mail or by letter.